तक्रार नोंदवा
तक्रार नोंदवा
- For lodging General Complaint/Query/Request/ Unauthorised/
Suspicious/Disputed Digital Transactions and Feedback Click Here - For Reporting Unauthorized/Suspicious Transaction, please Click Here
| Sr.No. | Related To | Toll Free No. | Dedicated Email ID of the Bank |
| 1 | For General Enquiries/Complaints | 02355 261018 | accounts.audit@chiplunurbanbank.com oldaccounts@chiplunurbanbank.com itsupport@chiplunurbanbank.com |
| 2 | For queries related to Debit Card/ Mobile Banking Application | 02355 261018 | accounts.audit@chiplunurbanbank.com itsupport@chiplunurbanbank.com |
| 3 | For Unauthorised Transactions (Fraud) | 1930 or visit www.cybercrime.gov.in | accounts.audit@chiplunurbanbank.com itsupport@chiplunurbanbank.com |
To Block Digital Channels
| SMS Facility | SMS Message Format | Information |
| Permanent Blocking of Debit Card | Send keyword as BLOCK<SPACE>A/c Number SMS to be send on below given number: 8750587505 BLOCK (space) (15 digits of the account number) to 8750587505 | The specific card for which the request has been sent by the customer will get permanently blocked. Customer will have to apply for a fresh card. |
| Application Card Safe | Application Details | Information |
| Temporary blocking of Card | Card Safe Application https://play.google.com/store/apps/details?id=in.sarvatra.app.cardsafe | All the cards linked with the card safe application will get temporary transaction disabled for ATM, POS, ECOM. |
